Serena Beach Resort & Spa - Mombasa
Picture your Kenyan journey beginning in Nairobi, where museums, markets and green spaces introduce local culture. Continue to Mombasa for Fort Jesus, Old Town and warm Indian Ocean shores, then relax on Diani Beach. Set out for Maasai Mara to watch wildlife across golden plains, or visit Amboseli with Mount Kilimanjaro on the horizon. Add a boat trip on Lake Naivasha or a walk through Lamu’s historic lanes. Choose your ideal apartment and make every day part of the adventure. with ease.
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Serena Beach Resort & Spa
Shanzu 00100 Mombasa Kenya
No. of rooms
59
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
8.8/10
No. of rooms
59
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
8.8/10
Family Room. This air-conditioned room has a bed surrounded by a mosquito net and offers a balcony. It is equipped with a TV, minibar and a private bathroom. ;
Superior Room. This air-conditioned room has a bed surrounded by a mosquito net, and offers views of the garden. It is equipped with a TV, minibar and a private bathroom. ;
Deluxe Queen Room Garden View. This room offers a balcony with a view. It is equipped with a TV, minibar and a private bathroom. ;
Superior Room Sea View. This air-conditioned room has a bed surrounded by a mosquito net and offers a balcony with a view of the Indian Ocean. It is equipped with a TV, minibar and a private bathroom. ;
Deluxe Twin Garden View Room. This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds. ;
Zanzibar Suite Garden View. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.
Situated directly on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views over the Indian Ocean. Guests can dine beside the outdoor pool in the extensive tropical gardens.
All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room is equipped with a TV, minibar and private bathroom.
Serena Hotel contains a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the garden terrace.
A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club.
Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organise an airport shuttle to Moi Airport 18 km away.
The hotel day starts from hour 14:00 and ends at 11:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Process in place to check health of guests
Fax/photocopyingadditional charge
Face masks for guests available
Bowling
Spa/wellness packages
Air conditioning
Kids' pool
Sun umbrellas
CCTV outside property
Outdoor pool (all year)
Game drivesadditional charge
Beach
Baby safety gates
Shared lounge/TV area
Sun loungers or beach chairs
Currency exchange
Hand sanitizer in guest accommodation and key areas
WiFi available in all areas
Dry cleaningadditional charge
Bar
Sauna
Fitness
Ironing serviceadditional charge
Laundryadditional charge
Fishingoffsiteadditional charge
BBQ facilitiesadditional charge
Guest accommodation sealed after cleaning
Parking on site
Shuttle service (additional charge)
Daily housekeeping
Personal trainer
Airport shuttle (additional charge)
Kids' mealsadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Wine/champagne
Indoor play area
First aid kit available
Fire extinguishers
Themed dinner nights
Cooking classadditional charge
Access to health care professionals
Safety deposit box
Packed lunches
Meeting/banquet facilitiesadditional charge
Physical distancing in dining areas
Spa facilities
Business centreadditional charge
Karaokeadditional charge
Private parking
Sun terrace
Live music/performance
Non-smoking rooms
Babysitting/child servicesadditional charge
24-hour front desk
Snack bar
Breakfast in the room
Minimarket on site
CCTV in common areas
Kid-friendly buffet
Billiards
Room service
Airport drop offadditional charge
Fitness/spa locker rooms
Games room
Water sport facilities on siteadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Entertainment staff
Internet services
Live sport events (broadcast)
Trouser pressadditional charge
Happy houradditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Airport pick upadditional charge
Fitness classes
Private check-in/check-out
Coffee house on site
Spa & wellness centreadditional charge
Table tennis
Cashless payment available
All plates, cutlery, glasses and other tableware have been sanitized
Smoke alarms
Breakfast takeaway containers
Designated smoking area
Snorkellingadditional charge
Tour desk
Darts
Yoga classes
Fitness centre
Facilities for disabled guests
Windsurfing
Car hire
Terrace
Tennis court
Screens or physical barriers placed between staff and guests in appropriate areas
Massageadditional charge
Garden
Divingoffsiteadditional charge
Lockers
Hot tub/Jacuzzi
Restaurant
Invoice provided
Kids' outdoor play equipment
Special diet menus (on request)
Board games/puzzles
Shuttle service
Concierge service
Express check-in/check-out
Walking toursadditional charge
Guest accommodation is disinfected between stays
24-hour security
Outdoor furniture
Free parking
Free WiFi
Food can be delivered to guest accommodation
Swimming pool
Evening entertainment
Delivered food is securely covered
Steam room
Family rooms
Tour or class about local cultureadditional charge
Key card access
Security alarm
Parking
Airport shuttle
Physical distancing rules followed
Beachfront
Golf course (within 3 km)additional charge
Key access
Squash
Use of cleaning chemicals that are effective against Coronavirus
Outdoor pool
Property is cleaned by professional cleaning companies
Aerobics
WiFi
Tennis equipment
Luggage storage
Children's playground
